A big ‘Thank You’ Anita for taking the time and patience to groom Sparkle in a holistic manner, as she has been traumatised by previous grooming experiences. Being a Chinchilla she is a natural ‘Diva’ so your help and expertise to make her feel as comfortable as possible during the process, with no muzzle, clippers, sedation or lion cut, was a massive achievement and is definitely the way forward – slowly but surely we will get there with the help of some cheese as a reward!’