Tilly’s a very happy, young and playful 18 month year old, however, put her on the table to be groomed and she turns in to a hissing, spitting, crazed little lion and as wonderful, soft and gentle natured as Anita is with her there is just no taming the beast. It has just been our fifth time for Tilly being groomed and we have all noticed a marked improvement. Tilly’s a lot calmer during the process even letting out a purr on a couple of rare occasions! We have realised that grooming Tilly on my lap or in my arms is the best way to keep her calm and under control. We can attribute Tilly’s improved behaviour to Anita’s professionalism and techniques during past difficult grooms.