I am so grateful to you for sorting out Tiggy for me. I realised when you first started to examine her that it was far worse than I realised and would be a huge challenge.- I would not have blamed you if you had refused. You were so brilliant with giving us all your patience, gentle care and consideration. Hair by hair was given your full attention. I really value how much time you gave us and could see the concentration on your face how exhausting it was.