This groom was not completed due to the extreme stress levels of Lucky and his escalating aggression towards us. I took my assistant on this visit because I was warned of her aggression. We stopped the grooming process after a short while and advised the client to ask her vet about a shave under supervised sedation. We felt this was the best solution for the cat at this stage.
Below is the clients feedback.
‘My query was quickly answered with a wealth of information provided from Catnips. I was very happy with the service Catnips provided. They thought of my cats needs first instead of making money. In my situation my cat became very stressed so Catnips decided to not go ahead with the grooming’